Security

When you signed up for your mail.com account, you might have asked yourself why we asked for your postal address. Are they going to send me advertising by snail mail? Give my address to third parties? Of course not! There’s a simple explanation, and it has to do with security more

Whenever you send an email, the process would not be possible without the SMTP protocol. It’s used by mail servers to relay outgoing email messages from the senders and to the recipients. Unfortunately, spammers started abusing a loophole in the protocol – until SMTP authentication put a stop to this trick. more

A friend tells you they’ve received a strange email from your address, but there’s no sign of suspicious emails in your sent mail folder. Your caller ID shows a number you recognize, but there’s a strange voice on the other end of the line. Both of these are examples of spoofing, or communications under a faked name. more

A lot of people have a “junk” email address or an old account they rarely log in to. But did you know that unused accounts can risk your online security and your data, and that inactive email accounts can “expire”? Explore your options for inactive email addresses. more

If you are like a lot of our users, you appreciate the extra security that 2FA gives your email account by requiring a second verification step at login. But what do you do if something goes wrong – like if you no longer have access to the “second factor” because of a problem with the device you use for authentication? Don’t panic – we will get through this together. more

If you use the mail.com Mail App on your iOS or Android mobile device, you may want to protect your account against unauthorized access without having to completely log in and out each time you check your email or use your cloud. So why not enable biometric authentication? It only takes a few taps! more

“Better safe than sorry” may be an old saying, but when it comes to your email password, it definitely still holds true. Because if an unauthorized person gains access to your email account, it can have serious consequences. So what are best practices for a strong password? more

Would you use your pet’s name as a password? This is a popular option in the UK. Or your wife’s birthday? Then you might be German! A mail.com survey sheds light on password trends in several different countries. more

mail.com is a highly secure email provider, but it’s always good to make sure you are doing everything you can to keep your account safe. And up-to-date password recovery options will make your life a thousand times easier if you ever forget your password. Check out our security settings checklist. more

How do you know if your email has been hacked or comprised? And if it happens, how can you block cybercriminals and regain control of your account? Discover the most common signs of a hacker attack and what to do about them. more