Security

If you’re like me, you use your email address in a lot of different ways and a lot of different places. Of course it’s needed to send and receive personal and business correspondence. An email address is also usually required when you register to use online services, from payment platforms to social media. more

From sophisticated programs to simple guesswork, there are many ways hackers steal passwords. No matter how your password lands in the hands of a cybercriminal, a hacked email account can be a real headache with often unforeseen consequences. Discover how to protect yourself from the most common methods of password theft. more

Your email bounces back with a permanent error: “A message that you sent could not be delivered to one or more of its recipients.” When you look at the bounce message closely, you see it’s been blocked by “Spamhaus.” What’s that all about? more

When you signed up for your mail.com account, you might have asked yourself why we asked for your postal address. Are they going to send me advertising by snail mail? Give my address to third parties? Of course not! There’s a simple explanation, and it has to do with security more

Whenever you send an email, the process would not be possible without the SMTP protocol. It’s used by mail servers to relay outgoing email messages from the senders and to the recipients. Unfortunately, spammers started abusing a loophole in the protocol – until SMTP authentication put a stop to this trick. more

A lot of people have a “junk” email address or an old account they rarely log in to. But did you know that unused accounts can risk your online security and your data, and that inactive email accounts can “expire”? Explore your options for inactive email addresses. more

If you are like a lot of our users, you appreciate the extra security that 2FA gives your email account by requiring a second verification step at login. But what do you do if something goes wrong – like if you no longer have access to the “second factor” because of a problem with the device you use for authentication? Don’t panic – we will get through this together. more

“Better safe than sorry” may be an old saying, but when it comes to your email password, it definitely still holds true. Because if an unauthorized person gains access to your email account, it can have serious consequences. So what are best practices for a strong password? more

Would you use your pet’s name as a password? This is a popular option in the UK. Or your wife’s birthday? Then you might be German! A mail.com survey sheds light on password trends in several different countries. more

mail.com is a highly secure email provider, but it’s always good to make sure you are doing everything you can to keep your account safe. And up-to-date password recovery options will make your life a thousand times easier if you ever forget your password. Check out our security settings checklist. more