Security

Two-factor authentication (2FA) is about boosting your inbox security by adding a second verification step to your email login process. And this second factor is a six-digit security code that you not only use to activate two-factor authentication, but also to log in once 2FA has been set up. This security code is also called an “OTP,” and it’s generated by an app that you install on your smartphone. more

mail.com is a highly secure email provider, but it’s always good to make sure you are doing everything you can to keep your account safe. And up-to-date password recovery options will make your life a thousand times easier if you ever forget your password. Check out our security settings checklist. more

Two-factor authentication is now available to all mail.com users worldwide. The security feature provides additional protection both to the mailbox and to the cloud. With active two-factor authentication, account data is safe from unauthorized access, even if the account password is lost or compromised. To log in, users who activate two-factor authentication in their account settings will be required to enter not only their personal password, but also a temporary 6-digit one-time code generated by an authentication app on their smartphone. more

When you signed up for your mail.com account, you might have asked yourself why we asked for your postal address. Are they going to send me advertising by snail mail? Give my address to third parties? Of course not! There’s a simple explanation, and it has to do with security more

“Better safe than sorry” may be an old saying, but when it comes to your email password, it definitely still holds true. Because if an unauthorized person gains access to your email account, it can have serious consequences. So what are best practices for a strong password? more

You have probably heard about phishing scams – fraudulent emails designed to rob you of sensitive data. Because phishing is one of the most widespread forms of cybercrime, it’s important to learn how to recognize these scams so you don’t get caught in the net. more

How do you know if your email has been hacked or comprised? And if it happens, how can you block cybercriminals and regain control of your account? Discover the most common signs of a hacker attack and what to do about them. more

Welcome to our first ever “Ask the Expert” post! We’re joined by our email security expert Arne for a deep dive into the topic of passwords and online security. In an interview, he shares some do’s and don’ts about passwords and clears up some common misconceptions. more

You may have seen headlines about ransomware attacks on institutions ranging from banks to hospitals to gas-pipelines. But what is ransomware, why is it dangerous, and can such attacks be prevented? Today, we answer your questions about ransomware. more

If you are like a lot of our users, you appreciate the extra security that 2FA gives your email account by requiring a second verification step at login. But what do you do if something goes wrong – like if you no longer have access to the “second factor” because of a problem with the device you use for authentication? Don’t panic – we will get through this together. more