Netiquette

Email is an essential part of our daily lives and a must-have communication tool, both inside and outside the office. It’s not just about sending messages: email is also important for organizing schedules, sharing documents, and storing important information online. more

*Ding* You’ve just gotten an email and it does not sound polite at all. Actually, it is so unpolite that it is really upsetting. First instinct is of course to respond and make your points known in the same language and attitude of the email you received. But what if it was not intended to be rude? more

If you are a frequent user of social media platforms, you may have spotted additions to people’s posts in the form of a slash and a letter, like this: /srs. This is called a tone indicator. Like the tone of a person’s voice pitched higher to indicate a question or louder to indicate anger, these markers help clarify the meaning of the words. more

Abbreviations and acronyms are found everywhere these days – and it’s no wonder! We are constantly texting and sending emails, and these shortcuts are faster and easier to type. But do you ever find yourself scratching your head when someone ends a message with RR or NRN? more

Congratulations! You’ve just landed your dream job with that marketing start-up. You can’t wait to explore new things, meet new people, and continue your journey of professional growth. However, starting a new position inevitably comes with leaving your current one – and that means writing a proper letter of resignation. more

Do you sometimes find yourself staring at an empty screen as you wonder what to write in your email? Do you wish you had a checklist, some sample phrases, or a template you could use for inspiration? Look no further: mail.com has lots of pointers for writing effective emails. more

Most people have misinterpreted an email or text at some point, and the shift to remote work has only made it more likely that misreading an email will lead to bad feelings between coworkers. So, why do people tend to assume the worst in written communications, and how can we keep from feeling offended? more

You’ve just written a great business email with a clear message. But now it’s time to bring it to a close and leave your recipient with a positive impression. Did you know that professional email etiquette calls for an appropriate ending to your message? more

When onboarding a new employee, it’s important to make them feel welcome and make sure they have all the information they need to succeed in their new position. And a “Welcome aboard” email is a great way to get the job done. more

Are you looking for a new job? You will probably send emails to hiring managers, enter your contact email into job search sites, and even list your email address on your CV. So, should you have a professional email address and job search email account? We highly recommend it – here’s why. more