Netiquette

We all spend a lot of time writing and replying to emails. So it’s not surprising that we sometimes cut corners or become careless. But a lot of the times we shoot ourselves in the foot with bad habits that ignore security concerns, annoy our correspondents or result in unprofessional emails.

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Cc and bcc can both be used to send copies of an email to additional recipients. But have you sometimes wondered what the letters stand for? Or have you steered clear of both because you aren’t quite sure about the difference between cc and bcc? We explain when to use cc vs bcc, how to find bcc in Outlook and your mail.com account – and the original meaning of cc. more

Like many other people, you may be looking around for a new job. And what is one of the most common ways to send a job application? Email, of course! Today mail.com shares our checklist and templates for sending in your application by email. more

It’s time for some hard-earned time off! Whether you’re headed for the beach or visiting family you haven’t seen for a while, wouldn’t it be nice to disconnect from the digital world for a while? But before you disappear, you can set up automatic replies for your emails so the senders know when they can expect a reply. more

Are you sending an important email and want to make sure that the recipient actually opened and read it? One way to make sure is by requesting a read receipt. But are they always the best choice?  Learn how and when to request a read receipt, and your alternatives for getting an email confirmation. more

From professional greetings in email to a choosing the right closing, proper email etiquette can be tricky. Given the many messages we write, read and reply to every day, it can be easy to make an embarrassing mistake. But it pays to make an effort: Email etiquette helps you make a good impression by showing respect and appreciation in your communications. more

Your friend writes that a first date “…could not have gone better”. She even posts a status update saying “my date is absolutely fantastic.” Was it true love or a fiasco? If you can’t tell, you are not alone. Sarcasm is hard to interpret in written form and even sometimes in person. mail.com explains why - and helps you do better. more

Most people have misinterpreted an email or text at some point, and the shift to remote work has only made it more likely that misreading an email will lead to bad feelings between coworkers. So, why do people tend to assume the worst in written communications, and how can we keep from feeling offended? more

As the old saying goes, you never get a second chance to make a first impression. And when it comes to writing an email, your email greeting can affect the way the recipient views you – and even whether they read your message. So, how do you address an email sender? Should you say hi in every email? more

If you are a frequent user of social media platforms, you may have spotted additions to people’s posts in the form of a slash and a letter, like this: /srs. This is called a tone indicator. Like the tone of a person’s voice pitched higher to indicate a question or louder to indicate anger, these markers help clarify the meaning of the words. more