Viviana is an expert in our Mail Security team. One of her main responsibilities is protecting our users from spam emails and phishing attacks. In this interview, she tells us why inboxes have a spam folder and why not all “bad” emails are deleted automatically. Plus, she shares some pro tips for recognizing email scams.
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Have you ever wondered who is behind the mail.com blog? Spoiler alert! We can assure you it’s not an AI blog generator. Our blog team has many moving parts from writers to online marketing and product managers. We give you a peek behind the curtain to see who is pulling the strings to create the blog that gives you the latest about everything mail.com and email!
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Good passwords are the foundation of internet security. Experts recommend using a unique, complex password for every login and online account. As the number of internet accounts steadily increases, this becomes quite a challenge – can modern artificial intelligence (AI) systems like ChatGPT help us invent and manage secure passwords? "It depends," says Arne Allisat, Head of Email Security at mail.com.
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When you send email, you sometimes send photos and other files as attachments. But did you know that thanks to the integrated mail.com Cloud, you can easily save and access your files in your inbox? As our cloud expert Tobias shows, keeping your photos and documents in the familiar secure environment can be a big help in your daily life.
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At mail.com, we strive to offer our users the best possible email experience. But if you do have a question or an issue, mail.com Customer Care is standing by to assist you.
mail.com experts take you behind the scenes in Customer Care
We interviewed two experts from our second-level customer support team to introduce you to the people behind the emails – and offer some insights into the mail.com support process.
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What password security mistakes can you spot in this picture?
Welcome to our first ever “Ask the Expert” post! We’re joined by our email security expert Arne for a deep dive into the topic of passwords and online security. In an interview, he shares some do’s and don’ts about passwords and clears up some common misconceptions.
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