Email

By now you probably have heard the hype about ChatGPT, a new AI tool that provides shockingly fluent and human responses to user questions and even writes passable poetry. What’s behind this new technology and could it write emails for you? Find out in our explainer! more

Whenever you send an email, the process would not be possible without the SMTP protocol. It’s used by mail servers to relay outgoing email messages from the senders and to the recipients. Unfortunately, spammers started abusing a loophole in the protocol – until SMTP authentication put a stop to this trick. more

Have you ever wondered what happens with your email after you hit Send? Email is something we use every day, but most of us don’t know what happens behind the scenes to transmit our message from point A to point B. mail.com explains the steps your email takes along the way – and don’t worry, we promise not to get too technical! more

Your friend writes that a first date “…could not have gone better”. She even posts a status update saying “my date is absolutely fantastic.” Was it true love or a fiasco? If you can’t tell, you are not alone. Sarcasm is hard to interpret in written form and even sometimes in person. mail.com explains why - and helps you do better. more

Are you sending an important email and want to make sure that the recipient actually opened and read it? One way to make sure is by requesting a read receipt. But are they always the best choice?  Learn how and when to request a read receipt, and your alternatives for getting an email confirmation. more

A friend tells you they’ve received a strange email from your address, but there’s no sign of suspicious emails in your sent mail folder. Your caller ID shows a number you recognize, but there’s a strange voice on the other end of the line. Both of these are examples of spoofing, or communications under a faked name. more

A lot of people have a “junk” email address or an old account they rarely log in to. But did you know that unused accounts can risk your online security and your data, and that inactive email accounts can “expire”? Explore your options for inactive email addresses. more

Notes from the teacher in your kid’s backpack are a thing of the past – nowadays everything is digital. The invitation for the school open house, reminder about a well-child check-up and spring soccer schedule all come as emails. With so many other messages flooding your inbox, it’s easy for one to slip through the cracks. The solution: A family email account. more

You’re sure you had an email about last week’s project in a folder, but now it’s nowhere to be found. Or even worse, you know you saw a new email from your grandma, but when you go to your inbox to look at it, it’s gone! Keep calm and read this blog post – mail.com will show you where to look. more

It’s the dreaded bounce message: “Mail delivery failed: returning message to sender.” If you receive it, it means something went wrong and your email never made it to the intended recipient. But why can’t some emails be delivered, and who is the mysterious “mailer daemon” who sends them back to you? more