How-to

You asked, we answer! From where to find the spellcheck to how to report a phishing email, here are the answers to frequent questions we receive from our loyal readers and mail.com customers. more

Think of all the things you save on your computer or phone – family photos, financial records, your CV, important papers that you’ve digitized… If something were to happen to the device they are stored on, they would be gone forever – unless you have stored copies of them in a separate, safe location. more

Ever search for something on the internet and get thousands of results that don’t really match what you're looking for? Did you know you can get more accurate results by using “search operators"? These are special words, characters and commands you add to search term(s) to give you more refined and targeted results. more

Are you thinking of digitizing old photos? Creating a digital copy of your precious memories is a great idea – it ensures you’ll always have a backup if the originals should be damaged or lost. Digitized photos can also be edited; depending on your skills and software, you can enlarge, crop and correct flaws in your photos. more

*Ding* You’ve just gotten an email and it does not sound polite at all. Actually, it is so unpolite that it is really upsetting. First instinct is of course to respond and make your points known in the same language and attitude of the email you received. But what if it was not intended to be rude? more

If you need to scan a document, your smartphone is often the most convenient option – after all, most of us have our phone close at hand most of the time. Taking a usable snapshot of a document with your camera can be tricky, so you may think you need to install a special scanning app on your iPhone. But we’ll show you otherwise! more

You’ve just purchased a shiny new laptop, and now you’d like to donate your old computer, give it to a family member, or recycle the hardware. We applaud your sustainable choices! But wait – have you deleted all the data on your hard drive? Is it really, truly gone? Or can whoever gets your old device recover any of it? more

I don’t know about you, but I know when Facebook first came out, I immediately made an account to take part in the newest internet social phenomenon. I guess one could say I was so excited that I made an account for which I would soon forget the password. Who knew, right? Well, that old profile is still on Facebook, can be found, and I want to delete it. more

Ever saw one of those cute little moving photos that just seems to capture the expressions perfectly? Those, my friend, are GIFs and they are so fun to create and use! Whether you’re trying to relate to the grandkids, become a GIF connoisseur, or just want to learn a new skill, we will give you the inside scoop on how to create a GIF for those moments that words alone cannot express. more

Have you thought about deactivating your Twitter account? No matter if you are sure you want to leave Twitter, want to delete that old Twitter account you never use, or are just curious about your options – including how to archive your data – we have put together a handy explainer to help you make this important decision. more