Your explainer for email, internet & more

How to find files in the Cloud – and search by photo location

There are many advantages to keeping documents and photos in your mail.com Cloud – you free up space on your device and you can access your files anywhere you have an internet connection. However, as you start to fill up your Cloud, you may not be sure how to locate items quickly, especially if you haven’t set up folders.

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Features Cloud Search

250 people found this article helpful.

Email security checklist: your mail.com account settings

mail.com is a highly secure email provider, but it’s always good to make sure you are doing everything you can to keep your account safe. And up-to-date password recovery options will make your life a thousand times easier if you ever forget your password. Check out our security settings checklist.

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Inbox Security Password

201 people found this article helpful.

Ask the Expert: Why you should back up files to the cloud

When you send email, you sometimes send photos and other files as attachments. But did you know that thanks to the integrated mail.com Cloud, you can easily save and access your files in your inbox? As our cloud expert Tobias shows, keeping your photos and documents in the familiar secure environment can be a big help in your daily life.

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Cloud Interview Backup

173 people found this article helpful.

How do I know if my email was hacked? Warning signs and what to do

How do you know if your email has been hacked or comprised? And if it happens, how can you block cybercriminals and regain control of your account? Discover the most common signs of a hacker attack and what to do about them.

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Email Inbox Security

296 people found this article helpful.

Get email help with the mail.com FAQs and Help Center

Looking for help with your mail.com account? If you visit the mail.com Help Center, you’ll find answers to most of your questions about our email, cloud storage, mail apps and other features.And new FAQs provide answers to customers’ most urgent questions in a single click.

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Email mail.com

288 people found this article helpful.

Beware of phishing emails: New risks in 2022

Have you recently gotten an email asking you to enter your mail.com password or your account will be deactivated? Or received a request to log in to consent to changes in a company’s terms of use? Warning: These messages are examples of a kind of email scam known as “phishing”. Not sure if an email is legit? Here's what you can look for. Because there are a lot of phishing mails circulating these days, here’s a refresher in how to protect yourself.

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Phishing Security mail.com

399 people found this article helpful.

What is an email alias?

When you send, reply to, or forward an email, sometimes you don’t want the recipient to see your primary email address. An email account with alias addresses allows you to create multiple email addresses and customize the sender address of your messages.

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How-to Aliases Features

252 people found this article helpful.

Celebrating one year of the mail.com blog!

Guess who just turned one? The mail.com blog, with its weekly explainers and pointers that help you get the most out of your email. Make a wish! We want your suggestions. To celebrate our first 100+ posts, we share five favorites – and ask for your suggestions.

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Blog mail.com

125 people found this article helpful.

Why can’t I log in to my mail.com email account?

Are you having problems logging into your mail.com account? Because we know how important your email is, the mail.com blog is here to help. Can’t sign in to your mail.com account? Try these quick fixes. Today, we look at nine troubleshooting tips to help you sign in again.

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Email Password Security

124 people found this article helpful.

Automatic photo upload with the mail.com mobile apps

Does your smartphone double as your camera? Nowadays most people answer that question with a “Yes!” But is it also the only place you save your photos? If your phone is lost, stolen or damaged, this could mean losing all your precious memories. Don’t stress about backing up your photos – activate automatic uploads Why take that risk when you can activate automatic photo backups instead?

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Backup Cloud Android iOS

205 people found this article helpful.

Spinach email & messages to trees: Plants that send & receive emails

You may have heard of people setting up email accounts or social media accounts for their pets. But for a tree!? It turns out that plant emails are actually a thing, and not just for bored owners of houseplants. Feel like sending a message to your favorite tree? In Melbourne, it’s possible! Scientists and local politicians have sown the seeds for this green phenomenon.

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Email Trends

177 people found this article helpful.

Product update: create templates in Online Office

For all you fans of the free templates and office suite in your mail.com account, we’re pleased to announce several updates to our Online Office! Working on invoices? Why not create a template in Online Office? Find out how to create your own templates, edit attachments without downloading, and use the new ribbon toolbar.

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Attachments Features Office Update

140 people found this article helpful.

New: mail.com Cloud sync tool

Do you use the mail.com Cloud to store documents and photos? Then you’ll be happy to hear about our new cloud sync app that lets you access the mail.com Cloud on your desktop or laptop computer. The tool is available for Windows and macOS operating systems – and gives you offline access to files in your mail.com Cloud.

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Cloud Share Update Features

1,049 people found this article helpful.

mail.com Cloud sync: New software for Mac and PC

mail.com introduces an easy way to download and/or share cloud docs and photos: With the new mail.com Cloud sync tool for Windows or Mac, files saved in the mail.com Cloud can also be made available offline.

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Press release Cloud

134 people found this article helpful.

Sync your contacts and calendars in our email app for Android

Are you using the mail.com email app on your Android phone? Did you know that you can sync your mail.com address book and calendar with the apps on your phone? In just two taps, you can sync your Android calendar and merge contacts It only takes a few taps – we’ll show you how.

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Contacts Organizer App Android

162 people found this article helpful.

Find that email you’re looking for (and more)

Nowadays we send and receive vast amounts of email, and may not always be disciplined about organizing our inboxes or deleting email messages we no longer need. So what to do when we need to find a specific email, saved file, or piece of information among the hundreds of messages in our account?

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Features Inbox Search

65 people found this article helpful.

Artificial intelligence and email writing

Have you ever stared at your full email inbox and wished you could wave a magic wand to write a reply to each one? While that future has not yet arrived, artificial intelligence is already making its mark on some aspects of email writing. How do you write better emails with artificial intelligence? Find out how AI is becoming an increasingly commonplace tool in the email writing process.

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Email Trends

55 people found this article helpful.

What is IMAP? What is POP3? Do I need to use them?

If you have ever set up an email account in an email program or app, you may have come across the acronyms “IMAP,” “POP” or sometimes “POP3.” Did you wonder which one to choose, or why you even needed them? Do you need to set up IMAP or POP3 to check your emails? We explain POP3 vs IMAP, what these terms stand for, and how using each one affects your email account.

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Email App Android iOS

235 people found this article helpful.

How to get started with the mail.com Mail App for Android

Would you prefer easy access to your mail.com account everywhere you go? It just takes a few steps to get started with our Mail App Read along and follow our instructions to get started with the highly secure mail.com app on all your Android devices.

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App Android Features

68 people found this article helpful.

Email 2FA: How can two-factor authentication keep online accounts safer?

Have you ever wondered if you should enable 2FA for your online accounts? mail.com explains how two-factor authentication works and looks at the hows and whys of authentication apps. Use 2FA with an authentication app for extra online protection Keep reading to learn whether you could benefit from 2FA.

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2FA Security Password

155 people found this article helpful.

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