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2FA not working? Use the 2FA secret key to restore access

If you are like a lot of our users, you appreciate the extra security that 2FA gives your email account by requiring a second verification step at login. But what do you do if something goes wrong – like if you no longer have access to the “second factor” because of a problem with the device you use for authentication? Don’t panic – we will get through this together.

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2FA Security Password

157 people found this article helpful.

Where is my mail!? How to find and retrieve lost emails

You’re sure you had an email about last week’s project in a folder, but now it’s nowhere to be found. Or even worse, you know you saw a new email from your grandma, but when you go to your inbox to look at it, it’s gone! Keep calm and read this blog post – mail.com will show you where to look.

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Email Inbox Folders

65 people found this article helpful.

What is a mailer daemon – and why did my email bounce back?

It’s the dreaded bounce message: “Mail delivery failed: returning message to sender.” If you receive it, it means something went wrong and your email never made it to the intended recipient. But why can’t some emails be delivered, and who is the mysterious “mailer daemon” who sends them back to you?

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Email Phishing Spam

1,028 people found this article helpful.

How secure is my password?

“Better safe than sorry” may be an old saying, but when it comes to your email password, it definitely still holds true. Because if an unauthorized person gains access to your email account, it can have serious consequences. So what are best practices for a strong password?

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Security Password

320 people found this article helpful.

Tired of junk mail? Find out how to block emails on mail.com

When it comes to annoying emails, most of us can identify some repeat offenders in our lives. Maybe it’s junk mail from a store that never seems to get around to taking you off their mailing list, or forwarded jokes from an uncle with way too much time on his hands. But you don’t have to put up with this any longer!

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Spam Inbox

166 people found this article helpful.

Let your free cloud storage work for you – online and offline

You think you don’t need the mail.com Cloud? Then you probably don’t know all the ways it can help you! Just by signing up for a mail.com account, you get a free backup solution with 2GB of space for storing photos and other files. Not only can you upload and store pictures, attachments, office files etc. to the cloud, you can create files directly in the cloud and access them on all your devices.

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Cloud Backup

214 people found this article helpful.

How to turn on email notifications with mail.com

Tired of checking for new emails through multiple sources and accounts? Surely, you think, there must be an easier way to stay on top of your messages! And there is: MailCheck provides quick access to your inbox(es) as well as instant email notifications in your browser.

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Email Features Browser

1,904 people found this article helpful.

What is my IP address? And what is it used for?

Have you ever contacted customer service and, before your request could be handled, asked to provide your IP address? The question sometimes comes up in the context of emailing or cloud storage, but, unlike our email address or phone number, it’s not usually information we have on the tip of our tongues!

Blue computer screen with white text showing IP address

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Internet Privacy

95 people found this article helpful.

How to digitize photos: From mobile apps to scanning services

Are you thinking of digitizing old photos? Creating a digital copy of your precious memories is a great idea – it ensures you’ll always have a backup if the originals should be damaged or lost. Digitized photos can also be edited; depending on your skills and software, you can enlarge, crop and correct flaws in your photos.

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How-to Trends Cloud

38 people found this article helpful.

Importing contacts into your email account

Keeping track of all your contacts can sometimes seem like a daunting task – checking through your multiple accounts and sources to find that email address that you absolutely need. The experience, however, can be made effortless by importing your email contacts to your online mail.com address book!

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Email Features Contacts Life-hack

212 people found this article helpful.

Pet names & family birthdays: Popular passwords in different countries

Would you use your pet’s name as a password? This is a popular option in the UK. Or your wife’s birthday? Then you might be German! A mail.com survey sheds light on password trends in several different countries.

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Press release Password Security Trends

67 people found this article helpful.

How to compose an email with mail.com: Discover your options

You’re writing an email in your mail.com account and would like to change the font – is that possible? Where do you click to add a recipient from your address book? And is there even a spellcheck? Today we’ll give you a tour of the Compose E-mail window. Plus tips and tricks you should definitely use when writing an email.

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How-to Email Inbox Features

383 people found this article helpful.

What is an email domain and how to choose one

An email address always has the same structure: the user name in front of the @ symbol and a domain name behind it. But what is the email domain all about? And what are your options for customizing the email domain to create a unique email address? Keep reading to get the exclusive on email domains!

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Domains Email Features

238 people found this article helpful.

Does email work in space? How astronauts send emails

When humans first landed on the moon almost 53 years ago, email had not even been invented. Technology has advanced by leaps and bounds since 1969, however, and now astronauts have more options for keeping in touch with their colleagues and family back on Earth.

Child in astronaut costume stands on roof next to cardboard spaceship

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History Email

82 people found this article helpful.

How to report a phishing mail & more: Answers to reader questions

You asked, we answer! From where to find the spellcheck to how to report a phishing email, here are the answers to frequent questions we receive from our loyal readers and mail.com customers.

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Blog How-to Phishing

115 people found this article helpful.

Life hack: How – and why – to send an email to yourself

“Send emails to myself!?” you may be thinking… but it’s not as strange as it may sound at first. In fact, sending emails to yourself makes a lot of sense! Today we explore how writing yourself an email can be an effective life hack – plus how to email your future self.

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Email Inbox Backup Life-hack

220 people found this article helpful.

mail.com Organizer: Get the most out of your online calendar

Whether you are planning a family reunion or need a reminder for an important appointment, the mail.com Organizer can help you get – and stay – organized. It can serve as an online appointment scheduling tool and day planner, and offers calendar share and synchronization features. Today, five features you can use to stay on top of your busy schedule.

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Organizer How-to Features

170 people found this article helpful.

What is the best email signature font?

When creating an email signature, you probably put some thought into the wording and what information to include. But the font you choose is also important – not only in how you are perceived, but in how legible your signature will be on different devices. So what is the best font for your email signature?

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Email Inbox How-to

78 people found this article helpful.

How to use mail.com’s free Cloud

A lot of people have heard of “the cloud” but are not quite sure how it works, if it’s really a secure option, or which cloud storage is best. With a mail.com email account, accessing cloud services couldn’t be easier. That’s because when you sign up with mail.com, you automatically get 2 GB of free cloud file storage in addition to your email storage.

Hands type on laptop surrounded by cloud icons

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Cloud Backup Share Features

1,338 people found this article helpful.

Automatic filter rules: Let mail.com sort your emails

Why waste time sorting your emails into folders when there is a function that will do it automatically? It’s easy to set up filters that will send incoming messages directly to the folder you choose, whether it’s your Spam or Trash folder or a custom folder for messages from important clients or family members.

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Features Folders How-to

129 people found this article helpful.

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Tips and tricks for getting the most out of your email

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